Exchange Guarantee | Adelle Jewellery

INFORMATION

Exchange guarantee within 30 days

You can exchange products that have been purchased from the Adelle Jewellery E-Store with the following conditions:

You are required to do a video recording every time you unbox the packaging for the first time.
Report to us no later than 14 days after the goods are deliverd by the delivery courier.
Exchanged jewellery must be in good condition and can be received by Adelle Jewellery complete with valid invoice and certificate.
If the ordered product is damaged/differ from your order, it will be validated via video.
If there is no evidence video then it is considered invalid to make a complaint, or Exchange guarantee as listed above.

Exchanges will be issued after Adelle Jewellery only confirms that the requirements have been met.

Please note that exchange can only be done at Adelle Jewellery Offline store in a complete condition with the received box along with the original invoice and certificate. Please Contact us for further informations at +6281285708835

Ring Size Instructions

Measuring someone's ring size or even your ring size can be confusing. To make things easier, we've prepared a simple guide to decide the right ring size.

Whichever method you choose, here are some important tips for deciding your wedding ring size:

Make sure the ring you want to buy is comfortable to wear on your finger. The ring should be tight enough on your finger to prevent it from falling off but not too tight and hurting your finger.
The ring size you choose should be able to pass through your knuckle with minimal friction so it doesn't fall off easily.
Measure your ring size several times a day for more accuracy. Your finger size changes depending on the temperature of your environment; warm temperatures will swell your fingers while cold temperatures will shrink your fingers.
If your finger size is between two sizes, we recommend choosing the larger size.

Besides using international standard diamonds, we also use high quality gold for our jewellery. The purity of a gold is determined by the measure of "carats". 24-karat gold (24K) is 100% gold, but makes 24K gold so soft that it bends or scratches easily. That is why this type of gold is difficult to be jewellery material. Many people think 24K gold is the best type of gold to own, but this is not the case when it comes to buying jewellery.

At Adelle Jewelery, we use 18 carat (18K) gold as a material for jewellery making. With 75% pure gold & 25% other alloys, 18K gold is more affordable, stronger and no less beautiful than 24K gold jewelry.

The two types of 18K gold you can find in our jewelry are:

White Gold

Our white gold jewellery is made from a blend of pure gold and silvery colored metals such as nickel, silver and palladium. This metal alloy makes it stronger and increases its durability for wear as jewellery. That's why the 18K gold used by Adelle Jewellery has a high resistance to everyday wear.

White gold’s neutral color and durability make it a perfect material for all gemstones. White gold jewellery from Adelle gives a classy, classic & glamorous impression suitable for all outfits and events.

Rose Gold

Our rose gold jewellery is made of pure gold mixed with an alloy of copper and silver. The combination of copper and silver helps strengthen the gold so that it is not easily scratched & bent, it also gives a luxurious and elegant reddish color. Like white gold, rose gold will not fade & lasts a long time if you take care of it properly.

Rose gold will always be a popular jewelry material and is considered by many to be the most romantic color of gold. Adelle Jewellery provides rose gold jewelry from rings to necklaces that will make you look more confident.

Quality Control

Every piece of Adelle Jewellery is always tested for quality to ensure each piece has the perfect shape and beauty. Adelle Jewellery diamond experts perform the following tests to ensure the quality of our jewellery exceeds your expectations:

Manufacturing process review
Heavy metal testing (material)
Diamond testing (material)
Chain testing
Jewellery’s detail
Other feature testing