Shipping Terms | Adelle Jewellery

INFORMATION

Enjoy free shipping on all orders, all around Indonesia.

Delivery Services available:

Courier Service provider: RPX - We can send it directly to your home.
Pick up in Store - You can choose to pick up in all Adelle Jewellery Oflline Store.

Processing Your Order

Adelle Jewellery E-Store does not ship your order on Friday, Saturday, Sunday, and public holidays. We will send the receipt number to your email or you can see it in the 'Order Status'. The processing time of your orders may vary based on the location of the product you're purchasing.

Delivery Process (Courier Service)

Estimated time for the product arrived to your desired address varies, depending on the type of product ordered and your location. Once your order is confirmed and ready to ship, Adelle Jewellery will e-mail or contact you with the relevant courier name and tracking number. Adelle Jewellery E-Store is not responsible for shipping delays made by the courier service provider.

For security reasons, all of our products are shipped via secure courier delivery. To ensure you receive your ordered pieces, we will ask you to accept and sign the receipt provided by the courier. Do not open the package if the seal and package are damaged. Immediately contact the Adelle Jewellery E-Store representative if this happens.

Please contact us for assistance if your home address is not available or reachable by the courier service provider.

Delivery Process (Pick up in Store)

Estimated time for the product arrived to your desired Adelle Jewellery offline store varies, depending on the type of product ordered and your chosen location. At the time of the purchase, we will inform you the expected time your product is ready to be pick up.

Sending to Another Address

In addition to your address, Adelle jewellery E-Store can also ship your order to another address. Write the desired full address in the shipping form before checking out.

Contact Us

If you have any questions or need any assistance, please contact us through Whatsapp at +6281285708835

Ring Size Instructions

Measuring someone's ring size or even your ring size can be confusing. To make things easier, we've prepared a simple guide to decide the right ring size.

Whichever method you choose, here are some important tips for deciding your wedding ring size:

Make sure the ring you want to buy is comfortable to wear on your finger. The ring should be tight enough on your finger to prevent it from falling off but not too tight and hurting your finger.
The ring size you choose should be able to pass through your knuckle with minimal friction so it doesn't fall off easily.
Measure your ring size several times a day for more accuracy. Your finger size changes depending on the temperature of your environment; warm temperatures will swell your fingers while cold temperatures will shrink your fingers.
If your finger size is between two sizes, we recommend choosing the larger size.

Besides using international standard diamonds, we also use high quality gold for our jewellery. The purity of a gold is determined by the measure of "carats". 24-karat gold (24K) is 100% gold, but makes 24K gold so soft that it bends or scratches easily. That is why this type of gold is difficult to be jewellery material. Many people think 24K gold is the best type of gold to own, but this is not the case when it comes to buying jewellery.

At Adelle Jewelery, we use 18 carat (18K) gold as a material for jewellery making. With 75% pure gold & 25% other alloys, 18K gold is more affordable, stronger and no less beautiful than 24K gold jewelry.

The two types of 18K gold you can find in our jewelry are:

White Gold

Our white gold jewellery is made from a blend of pure gold and silvery colored metals such as nickel, silver and palladium. This metal alloy makes it stronger and increases its durability for wear as jewellery. That's why the 18K gold used by Adelle Jewellery has a high resistance to everyday wear.

White gold’s neutral color and durability make it a perfect material for all gemstones. White gold jewellery from Adelle gives a classy, classic & glamorous impression suitable for all outfits and events.

Rose Gold

Our rose gold jewellery is made of pure gold mixed with an alloy of copper and silver. The combination of copper and silver helps strengthen the gold so that it is not easily scratched & bent, it also gives a luxurious and elegant reddish color. Like white gold, rose gold will not fade & lasts a long time if you take care of it properly.

Rose gold will always be a popular jewelry material and is considered by many to be the most romantic color of gold. Adelle Jewellery provides rose gold jewelry from rings to necklaces that will make you look more confident.

Quality Control

Every piece of Adelle Jewellery is always tested for quality to ensure each piece has the perfect shape and beauty. Adelle Jewellery diamond experts perform the following tests to ensure the quality of our jewellery exceeds your expectations:

Manufacturing process review
Heavy metal testing (material)
Diamond testing (material)
Chain testing
Jewellery’s detail
Other feature testing